A MESSAGE REGARDING THE CORONAVIRUS (COVID-19)
Mercedes-Benz St. John’s and the Steele Auto Group are committed to our responsibility of protecting the health and well-being of our employees, clients and communities, while delivering an essential service.
Consistent with the recommended operating procedures outlined public health officials, we continue to take the necessary precautions to keep you safe during your visit to our dealership.
All staff are screened daily and asked to remain home if feeling ill.
We ask that you answer our visitor questionnaire before visiting our dealership, which is available from your sales, service, or parts consultant. If you are feeling ill or have been in contact with a potential COVID-19 exposure, we ask you to make alternate arrangements for sales or service requests.
Should you prefer not to visit our dealership, we can facilitate your sales and service requests remotely through our Concierge Service. Dial 709-738-2369 to discuss your sales or service needs with a member of our team.
SALES DEPARTMENT
Visits to our showroom are currently by appointment only. Test drives are available. Please contact us by your preferred method of communication (telephone, text message, website or instant messaging) and we will be happy to make arrangements with you.
To book your sales appointment, click here
We can be reached via:
Telephone - 709-738-2369
Text Message - 709-703-4635
Email - jhoward@mercedes-benzstjohns.ca
Web Form - Contact Us
Book Online - Sales Appointment
Click here to view our virtual sales process- the Mercedes-Benz Sales Concierge Program.
Let us know which vehicle you are interested in and we will send you a detailed walk around video of that vehicle. Much of the communication including financing details can be addressed via text, phone, online tools, thereby minimizing the amount of time required in the showroom.
SERVICE DEPARTMENT
We realize that servicing your vehicle is essential. If you are able, please drop off your vehicle prior to your appointment and leave your keys in the key drop box. If this is not possible, please contact us to make a service appointment or discuss possible alternative arrangements, including our pickup and drop off services.
*Please note that our chauffeur service is limited to one client at a time, with disinfecting taking place between trips. As a result, wait times for chauffeur services may be longer than normal.
Mercedes-Benz St. John's and the Steele Auto Group are committed to providing you with the best customer experience in the industry and to be your "Destination of choice for everything Auto”. We sincerely thank you for your understanding and cooperation during this time.
Stay safe,
Mercedes-Benz St. John's
709.738.2369
